Last updated: August 2026
1. Introduction
Elite Property Phuket (“we”, “us”, “our”) operates the website elitepropertyphuket.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, browse our property listings, or contact us regarding our real estate services.
We are committed to protecting your privacy in accordance with Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) and other applicable data protection laws.
2. Information We Collect
We may collect the following categories of information:
- Contact details: name, email address, phone number, WhatsApp number
- Enquiry information: details submitted through our “Private Enquiry”, “Sell”, or contact forms (e.g. property preferences, budget, nationality, communication preferences)
- Property-related information: if you are selling or listing a property with us, details of the property including title deed (Chanote) information, address, and ownership documents
- Technical information: IP address, browser type, device information, pages visited, and time spent on the Site, collected automatically via cookies and similar technologies
- Communication records: correspondence between you and our advisors via email, WhatsApp, or phone
3. How We Use Your Information
We use your information to:
- Respond to property enquiries and provide requested information about listings
- Arrange property viewings and connect you with our advisors
- Facilitate property sales, purchases, or rental transactions
- Verify property title and ownership documentation where you are a seller
- Send you relevant property listings, market updates, or area guides (only where you have consented)
- Improve our Site and services through analytics
- Comply with legal and regulatory obligations in Thailand
4. Legal Basis for Processing
We process your personal data based on:
- Consent — where you voluntarily submit an enquiry or subscribe to updates
- Contractual necessity — where processing is required to provide services you have requested (e.g. arranging a viewing, progressing a sale)
- Legitimate interests — for Site security, analytics, and fraud prevention
- Legal obligation — where required by Thai law, including due diligence in property transactions
5. Sharing of Information
We do not sell your personal information. We may share information with:
- Our legal partners for title deed and due diligence verification
- Third-party service providers (e.g. hosting, analytics, WhatsApp Business, email services) who process data on our behalf
- Relevant government authorities where required by law
- Other parties to a transaction (e.g. buyer/seller counterpart) only where necessary to complete the transaction and with your knowledge
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by Thai law, after which it is securely deleted or anonymised.
7. Cookies
Our Site may use cookies and similar tracking technologies to improve browsing experience and analyse Site traffic. You can control cookie preferences through your browser settings.
8. Your Rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion or anonymisation of your data
- Withdraw consent at any time
- Object to certain processing activities
- Request data portability
To exercise these rights, contact us using the details in Section 10.
9. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
10. Contact Us
For questions about this Privacy Policy or to exercise your data protection rights, contact us:
Elite Property Phuket 163/17 Rathutit 200 Pee Road, Patong Beach, Phuket 83150, Thailand
Email: info@elitepropertyphuket.com
WhatsApp: +66 96 983 9596
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
